Phoenix Aviation Academy Logo Phoenix Aviation Academy
7021305537
Established Since 2016

Start Your High-Flying Career in Aviation

Professional Diploma in Airport Ground Staff. Your journey to reaching your full potential starts right here in Panvel.

Our Mission

To help students reach their full potential safely, happily, and successfully. We provide personalized coaching to bridge the gap between education and the aviation industry.

HSC & Above

Open to students from any stream (Arts, Science, Commerce).

6 - 7 Months

Accelerated professional diploma program designed for job-readiness.

Age: 18 - 27 Years

Perfect for young aspirants looking to enter the workforce quickly.

Exclusive Bonus: Free Airport Trip!

We believe in practical learning. Every student receives a Free Airport Familiarization Trip to experience the Check-in, Boarding, and In-flight environment.

Check-in Training
Boarding Process
Arrival Procedures
In-flight Exposure

* No extra charges for the trip!

Course Contents

Comprehensive training covering all aspects of airport ground operations

Airport Operations

  • Introduction to Airports: Types, Operations, Services & Features
  • Airline Terminologies and Definitions
  • Various Personnel & Agencies Working at Airports
  • Ground Staff Responsibilities and Functions
  • Check-in Procedures
  • Arrival & Departure Procedures
  • Disrupted & Delayed Flights Handling
  • Pre & Post Flights Procedures
  • Handling Boarding Gates
  • Mishandled Baggage
  • Handling Special Passengers
  • Interview Skills
  • Practical Training Inside the Airport

Ramp Operations

  • Ramp Safety
  • Ramp Security
  • Familiarisation of Ground Service Equipment (GSE)
  • Types of Aircraft & Aircraft Loading
  • Loading Procedures with Safety Guidelines
  • Types of Flights (Turnaround & On-Ground)
  • Standard Operating Procedures for Turnaround Coordination
  • Aircraft Marshalling
  • LIR (Loading Instruction Report) Preparation
  • Basics of Manual Load Sheet (A320)
  • Basics of Dangerous Goods Regulations

Airport Security

  • Types of Security at Airports
  • SOPs of Airlines Security
  • SOPs of Airport Security
  • Basic Awareness Training
  • Responsibilities & Job Profiles of Security Staff

Baggage Operations

  • SOPs of Baggage Make-Up Area (BMA)
  • Segregation of Baggage
  • Scanning of Baggage
  • Reconciliation of Baggage
  • Making of Trolleys & Containers as per LIR

Reservations

  • Creation of PNR
  • Types of RBDs
  • Adding SSRs & Comments
  • Ticket Issuance
  • Re-issuance of Tickets

Airport Familiarisation

  • Airport familiarisation trips
  • Demonstration of Check-in Process
  • Demonstration of Boarding Process
  • Demonstration of Arrival Process
  • Familiarisation with inflight training
  • No extra charges for familiarisation

Career Opportunities

Airport Passenger Service Staff
Airlines & Airport Operations Staff
Airlines & Airport Customer Service
Airline Reservation Counters
Airline Back Office

Career Outcomes

Upon completion of our program, you'll be prepared for diverse roles in the aviation ecosystem:

Passenger Service Staff
Aviation Security Officer
Reservation Counters
Baggage Operations
Airline Back Office
Ramp & Operations

Ready to Fly?

Fill out the form below and our career counselor will call you within 24 hours.

Mr. Wasim Iqbal Hurzuk - Director

Director Profile

Mr. Wasim Iqbal Hurzuk

Director & Senior Instructor, Phoenix Aviation Academy

Mr. Wasim Iqbal Hurzuk is the Director and Senior Instructor at Phoenix Aviation Academy, bringing over 18 years of rich experience in the Aviation Industry, with deep expertise in Airport Operations and professional training.

A young, dynamic, and self-motivated leader, Mr. Hurzuk is known for his creative teaching approach and unwavering commitment to student success. Throughout his career, he has consistently focused on making meaningful contributions to the aviation training sector and establishing himself as a valuable asset to the industry.

He has successfully guided and mentored 600+ freshers, helping them launch their professional careers in aviation. Many of his students are now working across various airports, departments, and roles worldwide, a true reflection of his practical training style and industry-oriented guidance.

What sets Mr. Hurzuk apart is his unique training methodology, which combines real airport operational knowledge with skill-based learning, ensuring students are job-ready from day one.

Beyond professional training, he is deeply committed to social responsibility. Under his leadership, Phoenix Aviation Academy regularly conducts free training sessions in rural areas and supports students from below-poverty-line backgrounds through special in-house initiatives and schemes.

His Vision

"To create skilled aviation professionals and open career doors for every deserving student, regardless of their background."